You can build a flow.
Can you explain it six months later?
FlowNarrate takes real Power Automate flows and D365 configurations and writes down what most builders skip: the reasoning behind each step. Written by an AB-100 certified consultant and Microsoft Certified Trainer.
View as Mermaid (copyable)
flowchart LR
A[New case] --> B{Is it urgent?}
B -->|yes| C[Goes to on-call]
B -->|no| D[Joins the queue]
What gets narrated here
SIX RECURRING FORMATS
EACH SOLVING A DIFFERENT DOCUMENTATION GAP
Flow Narrations signature format
Real flows, walked step by step. What each action does and why it's there, using actual, anonymized flows.
D365 Explainers
Features explained for the people who use these systems daily, not the people who built them.
Certification Corner
AB-100 study notes and exam guidance from someone who actively teaches this material as an MCT.
Case Studies
Real business problems, the flow or D365 fix, and what changed afterward.
Quick Tips
One trick or setting, explained without the padding.
Agentic AI
Copilot Studio multi-agent design and orchestration, explained the same way as any other flow: what each agent does and why it's handing off.
Written by someone who has to explain this for a living
Simone Palmer-Thompson is a Microsoft AI and Power Platform Solutions Architect: Agentic AI Architect (AB-100), Microsoft Certified Trainer, and Power Platform Functional Consultant (PL-200). Current work spans Dynamics 365 and Dataverse architecture, Copilot Studio multi-agent design, and building Power Platform governance frameworks for large public-sector environments.
Outside Power Platform work: a recent side project rebuilt navigatingseasons.co.uk, a BACP-accredited counselling practice's site, off a page-builder onto hand-built, accessibility-first HTML.
Connect on LinkedIn →Start here
THE THREE LATEST POSTS
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A shared Dataverse mailbox needs to send email, but no one signs into it. Two errors you'll hit, and the second needs the Web API, not the UI.
An approval flow, narrated: why each step exists, and where it breaks
A composite expense-claim flow, documented the way it should have been from day one.
What is FlowNarrate?
Why automation logic deserves to be told as clearly as it was built.